Delivery from £25 to £49 (England only) For certain postcode areas please call for a quote. 01254 57567 or 07505562882

Free Delivery over £499 (England Only) with large vehicle access or Clic n Collect in our Store. Certain Post Codes Excluded.

Booked Deliveries

We will always aim to get deliveries dispatched and received within 1 to 3 days. We understand that some of our customers live busy lives. They can’t always be around.

Delivery Questions And Answers

Delivery Info…..When will my tiles arrive?

Your order will be with you within 1/3 working days of placing your order for most of our products. In fact, some of our tiles will be delivered the next working day if placed before 10am. We recommend that you check the product page of your desired tiles. Under specification, check if there is a specific time scale.

If the tiles are out of stock when ordering, we will update the product page. The page will show the estimated time of arrival. Most of our tiles are manufactured abroad and are sent via shipping. We can’t guarantee delivery dates for out of stock items. Still, we do our best to keep our customers updated.

Items that offer a next working day delivery on the product page only applies if ordered by 10am. Due to this quick turn around you may not receive a dispatch confirmation.

Deliveries are made from Monday to Friday between 8:00am and 6:00pm

*Please check the product page for any longer deliveries.

Delivery Info…Most tile orders will be sent wrapped onto a wooden pallet. Hauliers are insured to unload the pallet safely using either a pallet truck or tail lift depending on vehicle tile and order weight on a kerb side drop off point.

Will my delivery need a signature?

To make sure that tiles have arrived, we always hope to get a signature from the customer. If you can’t be there and the delivery can’t be rescheduled, we will do our best to leave it in a safe place. We will also take a picture of it in its location.

We recommend contacting us for a specific delivery date. Make sure someone is in if ordering a next day product. Alternatively, contact us to suggest if a safe place is appropriate or not. If you are not in, we will leave your order with a neighbour.

What happens if any tiles are damaged?

We ask that all customers give their order a full visual inspection where possible to make sure that the tiles are in a good and suitable condition. If you notice any obvious damage which is visible from the outside of the pallet should be marked on the delivery paperwork.

What happens if there is restricted access to the property?

Please send us an email or attach a note to your order to inform us of any restrictions or, if their are access issues or a new build estate where, the postcode is not recognised as of yet.

Where do you deliver to?

We deliver in our Delivery Zone (England) with large vehicle access. Certain Post Codes will have an extra charge. Please call 01254 57567/07505562882 or email alison.wilson2@yahoo.co.uk for pricing.

SCOTLAND, WALES and CENTRE OF LONDON RING FOR PRICING OF DELIVERY

PLEASE NOTE TILES MUST BE CHECKED WITHIN 48 HOURS OF DELIVERY DATE FOR ANY BRAKAGES. 

 

Thank You…